Who makes your tools?
We are a precision tool manufacturer. Our tools are produced at our workshop in Oswestry, Shropshire. We source the finest alloys and components from ISO rated British, European & American suppliers / distributors. We closely monitor quality specifications and work to high tolerances.
As a manufacturer selling direct to you - we are able to offer our tools at attractive prices to save you your money.
We do not import tools from China or the far East!
Are your payments secure?
Profile Design Toolings online web shop is secure and we accept all major credit & debit cards as form of payment!
At check out; you are presented with two separate payment options! Our default payment gateway or you can chose to use Paypal, you can use this option if you have an account or you are unable to process your order with our default option.
Both services are very secure and we keep no records of your account details. All card types are usable - Just follow the details at checkout. Alternatively please feel free to contact us if neither of these options are viable.
Will I receive a confirmation of my online order?
When you order from us; we will inform you via your email address supplied, that we have received your order. You will be assigned an order number and the email confirmation will include the details of the tools purchased, your ship-to address, costs associated, postal option and our anticipated dispatch details.
How much will It cost me to have my tools delivered?
The shipping costs depend on the service you require, how much your tools weigh and where you need your tools delivering to. We currently offer free economy shipping or you can upgrade to a priority service.
The cost of shipping options are shown at checkout after you have filled out your address details.
See our shipping info page here
When will my order be dispatched?
We have large stocks of the popular sized tools ready manufactured and packaged for prompt dispatch & in most cases your tools are dispatched within 24hrs. However; sometimes we do get caught out from time to time - IE when we have large work loads, and run out of stock!! In the unlikely event this happens, we will inform you immediately of the problem, and on your request either send you your tools when they are back in stock or offer a full refund.
Please feel free to contact us before you purchase, to check stocks before you order.
What happens when my order has been dispatched?
When your order has been dispatched, we will again inform you via your email. This email will contain details of your order and if applicable; tracking information so you can trace the progress of your delivery.
*Please note; some economy orders are not dispatched with tracking information.
VAT Tax
At this time, Profile Design Tooling are not registered for Value Added Tax in the UK. So; No Vat will be added or is claimable against any products or services sold by us. Customers are issued with a full invoice for goods purchased as prof of purchase.
Import Duty
If you purchase our tools and reside outside the European Union, your order maybe subject to Import Duty and / or local Tax. This additional fee is the sole responsibility of the person / company purchasing the tools and will need to be paid by you. It is not the responsibility of Profile Design Tooling. The trade tariff applicable is 82082000. Please feel free to contact us for advise if required.
Warranty.
Our tools are manufactured by us here in the United Kingdom.
We source the finest European steel alloys to produce our high grade cutting tools. This enables us to have total quality control over the materials used, the manufacturing processes and tolerances required.
Therefore; we are confident enough to offer a full lifetime warranty on all tool supplied.
This warranty covers the tool for defective manufacture and materials. (Modification, abuse and wear through use are not covered) Refund of original and return postage is also covered.
"Further details are supplied with your tools"
Returns and refunds.
We offer a 14 day (UK) - 28 day - (rest of world) refund on all returns for any tools purchased from us. If you are unhappy with your purchase for any reason then simply return the tools to us; in original condition with packaging, and we will issue a refund of the purchase price within 7 days. (unless otherwise agreed you will be liable for the return shipping fee's) You are advised to contact us before hand, stating the order number, and reason why you are returning your tools.
We are a precision tool manufacturer. Our tools are produced at our workshop in Oswestry, Shropshire. We source the finest alloys and components from ISO rated British, European & American suppliers / distributors. We closely monitor quality specifications and work to high tolerances.
As a manufacturer selling direct to you - we are able to offer our tools at attractive prices to save you your money.
We do not import tools from China or the far East!
Are your payments secure?
Profile Design Toolings online web shop is secure and we accept all major credit & debit cards as form of payment!
At check out; you are presented with two separate payment options! Our default payment gateway or you can chose to use Paypal, you can use this option if you have an account or you are unable to process your order with our default option.
Both services are very secure and we keep no records of your account details. All card types are usable - Just follow the details at checkout. Alternatively please feel free to contact us if neither of these options are viable.
Will I receive a confirmation of my online order?
When you order from us; we will inform you via your email address supplied, that we have received your order. You will be assigned an order number and the email confirmation will include the details of the tools purchased, your ship-to address, costs associated, postal option and our anticipated dispatch details.
How much will It cost me to have my tools delivered?
The shipping costs depend on the service you require, how much your tools weigh and where you need your tools delivering to. We currently offer free economy shipping or you can upgrade to a priority service.
The cost of shipping options are shown at checkout after you have filled out your address details.
See our shipping info page here
When will my order be dispatched?
We have large stocks of the popular sized tools ready manufactured and packaged for prompt dispatch & in most cases your tools are dispatched within 24hrs. However; sometimes we do get caught out from time to time - IE when we have large work loads, and run out of stock!! In the unlikely event this happens, we will inform you immediately of the problem, and on your request either send you your tools when they are back in stock or offer a full refund.
Please feel free to contact us before you purchase, to check stocks before you order.
What happens when my order has been dispatched?
When your order has been dispatched, we will again inform you via your email. This email will contain details of your order and if applicable; tracking information so you can trace the progress of your delivery.
*Please note; some economy orders are not dispatched with tracking information.
VAT Tax
At this time, Profile Design Tooling are not registered for Value Added Tax in the UK. So; No Vat will be added or is claimable against any products or services sold by us. Customers are issued with a full invoice for goods purchased as prof of purchase.
Import Duty
If you purchase our tools and reside outside the European Union, your order maybe subject to Import Duty and / or local Tax. This additional fee is the sole responsibility of the person / company purchasing the tools and will need to be paid by you. It is not the responsibility of Profile Design Tooling. The trade tariff applicable is 82082000. Please feel free to contact us for advise if required.
Warranty.
Our tools are manufactured by us here in the United Kingdom.
We source the finest European steel alloys to produce our high grade cutting tools. This enables us to have total quality control over the materials used, the manufacturing processes and tolerances required.
Therefore; we are confident enough to offer a full lifetime warranty on all tool supplied.
This warranty covers the tool for defective manufacture and materials. (Modification, abuse and wear through use are not covered) Refund of original and return postage is also covered.
"Further details are supplied with your tools"
Returns and refunds.
We offer a 14 day (UK) - 28 day - (rest of world) refund on all returns for any tools purchased from us. If you are unhappy with your purchase for any reason then simply return the tools to us; in original condition with packaging, and we will issue a refund of the purchase price within 7 days. (unless otherwise agreed you will be liable for the return shipping fee's) You are advised to contact us before hand, stating the order number, and reason why you are returning your tools.